TERMS OF USE

Welcome to Brokadi INC. These Terms and Conditions of Service (hereinafter referred to as “these Terms”) apply to your access to, browsing of, and purchasing from the Brokadi INC website and its related bedding products.

By accessing this website, placing an order, or using the features provided herein, you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not agree to these Terms, please discontinue use of this website.

1. Company and Website Ownership

This website is owned and operated by Brokadi INC.

Unless expressly stated otherwise, all product information, text, product descriptions, images, graphics, page designs, site structure, logos, trademarks, brand names, and other related content on this website are the property of Brokadi INC or its authorized licensors.

No individual or entity may copy, reproduce, modify, distribute, sell, commercially exploit, or otherwise utilize content or intellectual property belonging to Brokadi INC without prior written permission from Brokadi INC.

2. Intellectual Property Rights

Brokadi INC retains all intellectual property rights related to this website and its content.

These rights include, but are not limited to:

Website text and original content;
Product descriptions and specifications;
Website page layout and visual content;
Brand names and associated logos;
Trademarks, service marks, and trade identifiers;
Website graphics, images, and other visual materials;
Website software, functionality, and related technical content.

Unless otherwise required by applicable law or authorized in writing by Brokadi INC, you may not copy, republish, modify, reverse engineer, sell, license, publicly display, or use the aforementioned content for commercial purposes.

Regarding any reviews, feedback, or suggestions you submit through this website, and subject to applicable law, you grant Brokadi INC a non-exclusive, worldwide, royalty-free right to use such submissions to improve our products, website, and customer service.

3. Product Information

Brokadi INC strives to ensure that product names, descriptions, dimensions, materials, colors, images, and other information on the website are as accurate as possible.

However, due to variations in screen settings across different devices, the actual color of products may differ slightly from the images displayed on the website.

Product availability, pricing, and product information are subject to change based on actual business operations.

4. Orders and Purchases

When you submit an order on the website, you are indicating your intent to purchase the selected products.

We may review order information after submission. Order confirmation does not obligate us to accept orders containing obvious errors, posing fraud risks, involving inventory discrepancies, or presenting other valid reasons for refusal.

If an order cannot be processed normally, we may notify you using the contact details provided and, depending on the circumstances, cancel the order or handle the associated payment.

5. Payment Terms

You must complete payment for products at the prices and according to the payment requirements displayed on the checkout page.

The website may support Visa, Mastercard, American Express, and other payment methods displayed at checkout.

All prices and applicable fees will be shown to you during the checkout process.

You confirm that you are authorized to use your chosen payment method for the transaction and agree to provide accurate and complete payment and billing information.

6. One-Time Sale and Billing Terms

Bedding products sold by Brokadi INC are one-time purchases.

Unless explicitly stated otherwise on the product page:

The purchase amount is charged only once per order;
The purchase is not part of a subscription service;
There is no automatic renewal;
No recurring payments are automatically created;
No repeated charges will be automatically applied to your payment method in the future.

Once you submit an order and complete payment, the transaction is executed in accordance with the order confirmation details.

Refunds, if applicable, will be processed in accordance with the website’s return and refund policy.

7. Order Cancellation, Returns, and Refunds

Order cancellations, product returns, and refunds are handled in accordance with the return and refund policy published on the Brokadi INC website.

If products have quality issues, sustain damage during shipping, or meet other criteria for return, customers may contact us as outlined in the relevant policy.

Refund amounts and processing times may vary depending on the order details, payment method, and refund policy.

8. Acceptable Use

You may lawfully access and use this website to:

Browse bedding products;
View product information;
Create and submit legitimate orders;
Use standard shopping features provided by the website;
Contact us through lawful means;
Submit genuine and lawful feedback where permitted. You must use this website in a lawful and reasonable manner that does not harm other users or the normal operations of Brokadi INC.

9. Prohibited Conduct

When using this website, you must not:

Violate any applicable laws or regulations;
Gain unauthorized access to the website’s systems or other users’ accounts;
Attempt to compromise, interfere with, or undermine the security of the website;
Use bots, automated programs, or other tools to maliciously scrape or harvest website content;
Copy, sell, or commercially exploit website content without authorization;
Submit false, misleading, or fraudulent information;
Use misappropriated or unauthorized payment methods;
Submit malicious code, viruses, or other content that could harm the website;
Interfere with the normal operation of the website;
Impersonate another individual, company, or organization;
Use the website to engage in fraudulent, illegal, or unauthorized commercial activities.

10. Consequences of Violating Terms

If we reasonably believe that a user has violated these terms, engaged in fraudulent activity, abused website features, or posed a risk to the website, other users, or Brokadi INC, we may take appropriate measures to the extent permitted by applicable law, including:

Refusing or cancelling relevant orders;
Suspending or restricting access to the website;
Limiting the use of relevant accounts or features;
Refusing to process transactions that appear highly irregular;
Retaining relevant records for security, investigative, or legal purposes;
Reporting to relevant authorities where permitted or required by law.

Taking the above measures does not limit other rights or remedies available to Brokadi INC under applicable law.

11. Third-Party Payment Services

The website may use third-party payment services to process customer payments.

Payment information may be processed by the respective third-party payment service providers in accordance with their own terms and privacy policies.

Brokadi INC does not directly store full bank card details and takes reasonable measures to mitigate security risks associated with the processing of payment information.

12. Disclaimer

To the maximum extent permitted by applicable law, this website and its associated features are provided on an “as-is” and “as-available” basis.

Brokadi INC makes reasonable efforts to ensure the website operates correctly and that product information is accurate; however, we do not guarantee that the website will be uninterrupted, completely error-free, or free of technical issues.

We do not accept liability—beyond what is permitted by applicable law—for service interruptions or delays caused by network failures, third-party service outages, system maintenance, force majeure events, or other circumstances beyond our reasonable control.

13. Limitation of Liability

To the maximum extent permitted by applicable law, Brokadi INC shall not be liable for any indirect, incidental, special, punitive, or consequential damages arising from your use of or inability to use the website, products, or related services.

In no event shall Brokadi INC’s liability exceed the amount actually paid by the customer for the relevant order, subject to the limits permitted by applicable law and excluding liability that cannot be limited by law.

Nothing in these terms is intended to exclude or limit liability that cannot be excluded or limited by law.

14. Dispute Resolution

If you have any dispute regarding an order, product, service, or these terms, we encourage you to contact Brokadi INC directly first so that we may attempt to resolve the issue through amicable communication.

If the parties are unable to resolve the dispute through communication, and to the extent permitted by applicable law, the dispute may be handled by a court of competent jurisdiction or through other dispute resolution methods agreed upon by the parties in accordance with the law.

These terms do not limit the mandatory rights consumers enjoy under applicable law.

15. Governing Law

These terms and the relationship between you and Brokadi INC arising from the website, products, or related transactions shall be governed by and construed in accordance with the applicable laws of the United States and the State of California, except where mandatory consumer protection provisions of applicable law require otherwise.

Any disputes shall be submitted to a court of competent jurisdiction to the extent permitted by applicable law.

16. Modification of Terms

Brokadi INC may update these terms based on changes in business operations, website functionality, or applicable law.

Updated terms will be posted on this page, and the latest version will be indicated by an updated effective date.

Your continued use of the website or making of purchases after the terms are updated constitutes your acceptance of the updated terms, except where otherwise required by law.

17. Severability

If any provision of these terms is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable, such provision shall be limited or removed to the extent necessary, and the remaining provisions shall remain in full force and effect.

18. Entire Agreement

These Terms of Service, the website’s Privacy Policy, the Return and Refund Policy, and other applicable policies posted on the website collectively constitute the entire agreement between you and Brokadi INC regarding the use of the website and the purchase of products.